Help Desk Technician (1286)

Overview

Our Information Technology department is looking for a Hardware and Software PC Technician and Helpdesk team member to join the Global IT Team.

Location: This position is based in Tel Aviv

Responsibilities

The position includes providing IT support to the company’s internal customers in Israel and abroad.

Requirements

• At least two years of experience in a similar role
• In-depth familiarity with PCs, hardware and software
• Experience in installation and operation of Microsoft operating systems, workstations and servers
• Knowledge and experience in handling system malfunctions in a large organization
• Ability to manage users in on-prem AD and Azure environments
• Knowledge of Microsoft 365 – Office 365, Teams, Onedrive, Intune, Defender
• Basic knowledge in networking – LAN/Wi-Fi/Vlan
• Strong interpersonal communication skills and service-oriented attitude
• Good level of English – reading technical data and speaking